> For the complete documentation index, see [llms.txt](https://docs.qapilot.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.qapilot.io/reference/qapilot-faqs.md).

# QApilot FAQs

## QApilot FAQs

These answers cover common QApilot testing and troubleshooting questions. Follow the linked guides for complete workflow details.

### What mobile apps can I test?

QApilot documents Android and iOS mobile testing workflows for native and hybrid apps. Flutter apps use a Flutter Driver recording option when applicable.

See [Android and iOS Mobile Testing Quickstart](/getting-started/android-and-ios-mobile-testing-quickstart.md) and [Flutter App Testing](/mobile-testing/flutter-app-testing.md).

### What should I do when a test fails?

Open the execution report to inspect failed steps, screenshots, videos, logs, and artifacts. For local runs, use step-by-step debugging to investigate the device state.

See [Mobile Test Execution Reports](/reports-security-and-release-readiness/mobile-test-execution-reports.md) and [Debugging Mobile Applications on Local Devices](/mobile-testing/debugging-mobile-applications-on-local-devices.md).

### How can I review mobile app security findings?

Enable **Security Analysis** when uploading an app source. QApilot then provides version-specific static analysis findings for manifest, certificate, code, and network areas.

See [Mobile App Security Reports](/reports-security-and-release-readiness/mobile-test-execution-reports/mobile-app-security-reports.md). For questions about account or data security, contact QApilot support.

### How can I access test results and reports?

Open **Reports** from the navigation to review and share execution evidence. Reports can include test outcomes, step details, and configured artifacts.

See [Mobile Test Execution Reports](/reports-security-and-release-readiness/mobile-test-execution-reports.md).

### What support options are available?

A chat support section is available. If you need help, reach out through the [QApilot website](https://qapilot.io/).

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### Can I try QApilot before committing to a subscription?

Yes, you can try the tool before committing to a subscription; Please reach out to our support team to discuss trial options.

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### Why do I get an “Unable to process your request” error when creating a rule?

You may encounter the error message: "**Unable to process your request now. Please try again later**" while trying to create a condition or rule in the application.

<figure><img src="/files/AoSCPV0HZreiLYJGYjw0" alt=""><figcaption></figcaption></figure>

#### Possible cause

This error can occur if multiple tabs of the same session are opened in your browser. The system may fail to create a rule due to session conflicts between the tabs.

#### Solution

* Close any duplicate tabs of the same application session.
* After closing, refresh the remaining tab and try creating the rule or condition again.

By ensuring that only one tab of the session is active, you should be able to proceed with creating the rule successfully.